The course will provide the student with the minimum topics of Strategic Communications required in the POST Perishable Skills Training Program. The intent of the course is to improve the student’s ability to generate voluntary compliance through the art of persuasion and utilizing the tools of interpersonal and tactical communication.

The course consists of a hands-on/practical strategic communications training for in-service personnel.

Topics Include:

1. Officer safety
2. Escalation versus De-escalation
3. Communication Elements
4. Listening Skills
5. Questioning Techniques
6. Persuasion
7. People with disabilities
8. Team Communication during a critical incident
9. Class Exercises/Student Evaluation/Testing