Generational Gaps and Managing Millennials

Our 8-hour course provides the student with tools such as identifying the generation class that an employee  or client belongs too and tthe general characteristics of that generation.  This knoweldge will help the student effectively communicate, understand, and effectively work with members of other generational groups in all settings of the daily work of any business industry.

Course topics include:

• Who are the group influencers
• Group core values
• Personal attributes
• Communication styles
• Family-work values
• Work-Life balance
• Prefered work environments
• Technology preferences